EAQC specialises in providing consultancy services in the design, development, implementation and sustainance of Management Systems in complying to various ISO Management Standards.
We currently have expertise in the ISO 9001, ISO 14001, ISO 18001, ISO/IEC 17025, SA 8001, ISO 22000, HACCP and GMP Standards.
OUR APPROACH
MANAGEMENT DRIVEN
EAQC strongly believes that the success of an organisation requires commitment, leadership, and participation of its own management and staff. Management sets the direction, goals and structure that leads to the means and motivation to achieve it.
In striving to achieve Quality Success, the implementation of a practical management system is essential. The management system must be driven by the organisation’s policies, which are deployed and implemented by well defined processes that provides details for enacting these policies. These processes provide guidance to coordinate actions of the people, the machinery and information of the organisation in it’s day to day business.
BUSINESS PROCESS CENTERED
The management system should not be a mere documentation activity to satisfy quality standards or customer requirements but should be an effective means of communicating an established mode of conducting business. Rather than having standards dictating the way a company conducts its business, EAQC looks at systems as being management driven with defined processes that not only meet customer requirements but also applicable regulatory/ statutory requirements, stakeholders requirements and sensitive to social and environmental needs.
SYSTEM OWNERSHIP
A management system must be owned by the organisation, as lasting and effective improvement can only come from within. Unless every member of the organisation accepts that quality is the responsibility of everyone, customer satisfaction and confidence may be irreparably damaged.
CREATION OF A QUALITY CULTURE
The success of an organisation lies in the creation of a quality culture where every employee fully comprehends how his or her role relates to the business unit and to the customers. They must understand that the business has a price to pay every time an element of their work is not precisely what their customers require. We seek to give workers the satisfaction of achieving their goals and doing their jobs well, the happiness of competition and the joy of personal growth. A well developed and implemented management system provides the foundation for creating a sound quality culture within an organisation.
EAQC – THE AGENT OF CHANGE
EAQC’s consultants bring to each client practical experience from applying quality in a diverse range of businesses. We enhance your business processes by establishing a well defined structure which requires fundamental change in attitude, motivation and work methods. We act as a catalyst and facilitator in the process of change. EAQC’s unique specialty is in the ability of its consultancy staff to streamline and integrate the business processes of its clients.